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Order Policies

The Rebel House Guide to changes, cancellations and returns

Before you order

The Important Stuff,
Made Simple

With the exception of items clearly marked Ready to Ship or Limited Extras, all Rebel House clothing is made specifically for your order. Please review these details before completing checkout.

Policies at a glance
01

Before checkout

Review Your Order

Please confirm your selected sizes, quantities, shipping address, and product details before submitting your order. Once checkout is complete, we may not be able to correct ordering mistakes.

02

Created for your order

All Clothing Is Made to Order

Rebel House clothing is made specifically for your order and moves into production planning after checkout. Because these pieces are not pulled from existing inventory, they are final sale.

Ready to Ship and Limited Extras are always clearly marked

03

After checkout

Changes, Cancellations & Timing

Once checkout is complete, orders cannot be changed, cancelled, or refunded. This includes requests to cancel because production or shipping timing no longer works for a trip, event, holiday, birthday, or other deadline.

Please Plan Before Ordering

Please confirm that the current production and shipping estimate gives you enough time before placing your order. Production estimates do not include carrier transit time, and delivery dates are not guaranteed.

Our guarantee

We’ll Make It Right

Damaged or incorrect item?

Please contact us within 7 days of delivery and include your order number along with clear photos of the issue. If an error was made during production or fulfilment, our team will get it sorted.

Email the House →

Questions are welcome

Need Help Before Ordering?

Send us a message if you need help confirming sizing, fit, timing, or product details before completing checkout.

hello@shoprebelhouse.com